Customer Service Practitioner Apprentice- Trade Counter

https://www.findapprenticeship.service.gov.uk/apprenticeship/1000135664

Wearside Plumbing Suppliers Limited are looking to take on a Working on a Trade Counter Assistant – Customer Service Practitioner Apprentice where you will work on a busy trade counter, serving customers both face to face and over the phone. Tasks will involve purchasing and sales etc.

Closing date: 31 Mar 2023

Apprenticeship summary
Annual wage
£10,296.00

NMW for apprentices for first 12 weeks then after satisfactory progress 10% will be added to the hourly rate every 12 weeks plus a one off bonus of £50 per period.

Working week
Days and Shifts to be confirmed at interview.

Total hours per week: 37.5

Expected duration
12 Months

Possible start date
10 Apr 2023

Date posted
3 days ago

Apprenticeship level
Intermediate
Level 2 (GCSE)

Reference number
VAC1000135664

Positions
3 available

What will the apprentice be doing?
Trade Counter Customer Facing Role
Monetary and Financial handling
Administrative tasks
Stock and Merchandising
Purchasing and sales
Customer relationship development
Communication
Advertising & Media
What training will the apprentice take and what qualification will the apprentice get at the end?
Customer Service Practitioner Level 2 Apprenticeship Standard
All training to take place at the employers premises
What is the expected career progression after this apprenticeship?
Possibility of full time employment upon successful completion of the apprenticeship
Requirements and prospects
Desired skills and personal qualities
Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Logical, Team working, Creative, Initiative, Non judgemental, Patience
Qualifications
GCSE or equivalent English (Grade 9-4 or A*-C) Essential
GCSE or equivalent Maths (Grade 9-4 or A*-C) Essential
Things to consider
You need to be able to lift and carry safe lifting weights and be an early riser. Our busiest time of the day is first thing so you need to be up and ready to go with a smile on your face and a happy to help attitude.

Application Form